Question 1

How does the free trial work?

Accepted Answer

You get full access to all Premium features for 14 days, no credit card required. After the trial, you can choose to upgrade or continue with the free tier.

Question 2

Can I import my existing inventory data?

Accepted Answer

Yes! ShelfBase supports importing from CSV, Excel, and other popular formats. We also offer free migration assistance for Premium and Business customers.

Question 3

Is my data secure?

Accepted Answer

We use bank-level 256-bit encryption, and your data is stored in SOC 2 compliant data centers. We never share your data with third parties.

Question 4

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees.

Question 5

What API integrations are available?

Accepted Answer

Premium and Business plans include integrations with StockX and eBay APIs. You can import market data, track prices, and sync your listings automatically.

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